Every patient enquiry
should reach someone.
Aura 360 connects calls, messages, website enquiries, appointment booking, reminders and follow-up into one managed patient journey — so every enquiry keeps moving, even when your front desk is busy.
One connected system for the whole patient journey.
Instead of stitching together separate tools for answering, qualifying, booking and follow-up, Aura 360 runs it as one managed clinic operating layer.
Answers quickly
Every call, message and form gets an immediate response and a clear next step — day or night.
Captures patient details
Collects name, contact, service and reason for enquiry — without your front desk repeating the questions.
Books appointments
Shows real availability and books straight into your calendar, across providers and locations.
Routes to the right person
Sends each enquiry to the right provider, service or location based on your rules.
Sends reminders
Automated reminders and confirmations reduce no-shows and keep the schedule full.
Follows up automatically
Nudges unconfirmed patients and re-engages no-shows and past patients until they book or decline.
Keeps one patient record
Every channel and conversation stays connected to one patient context — nobody starts from zero.
Helps your front desk, not replaces it
Aura 360 absorbs after-hours calls, missed-call text-backs and repetitive intake so your team can focus on the patients in the room and the conversations that need a person.
Missed calls, web enquiries, common questions, booking, reminders and follow-up.
Helps your front desk, not replaces it.
Aura 360 is not built to replace your staff or sound like a generic robot. It acts as the intelligent layer that absorbs after-hours calls, captures patient details, checks booking availability, and answers routine questions — leaving your team free for the patients in the room.
Clinics don't lose patients in one moment. They lose them between the steps.
You may not have a lead problem. You may have a response problem.
Front Desk Reality
Phones ring while staff assist patients in the room.
Nobody owns the next step.
Until the patient journey is connected.
From enquiry to appointment, without the back-and-forth.
Aura 360 shows real clinic availability, lets patients choose a provider and service, and books straight into your calendar — day or night. No phone tag. No waiting until morning.
A patient enquiry form that talks back.
The website chat widget answers common clinic questions, captures patient details, asks what service they need and when, and offers booking — then escalates anything that needs a real person.
Patients can always reach a real person. Aura 360 handles the repetitive intake work so your front desk focuses on the conversations that need a human.
Fewer disconnected tools. One connected patient journey.
Consolidate patient-facing workflows that currently live across separate tools.
Missed calls · Manual follow-up · Disconnected booking · Scattered conversations · Multiple logins
| Patient function | Fragmented approach | Aura 360 role |
|---|---|---|
| First response | Answering service / voicemail | Orchestrated |
| Missed-call recovery | Standalone text-back | Orchestrated |
| Website enquiries | Chat widget / form tool | Connected |
| Qualification | Front desk scripts | Automated where configured |
| Booking | Separate calendar flow | Connected |
| Reminders & follow-up | Separate automation | Connected |
| Reactivation | Separate campaign | Connected |
| Patient context | CRM / spreadsheets | Unified context |
Aura 360 can consolidate many disconnected patient-facing workflows into one connected operating layer, depending on your existing systems and integrations. Supported systems may stay connected underneath — Aura 360 orchestrates around them rather than replacing them for the sake of replacement.
From first enquiry to next action.
Meet patients where they already reach your clinic.
Every patient enquiry gets an immediate reply.
Service, timing and intent captured.
Appointment offered where it fits.
Reminders and nudges until confirmed.
No-shows and past patients brought back.
Built for clinics that run on appointments — general clinics, behavioral health, dental, aesthetic and cosmetic, wellness, chiropractic and therapy, and multi-provider or multi-location practices.
Every patient remembered.
Aura 360 keeps context connected across channels and conversations, so no patient starts from zero — even when they switch from a call at lunch to a text that evening.
A conceptual view of the patient context Aura 360 maintains — not a CRM, pipeline or dashboard.
AI where repetition helps. People where judgment matters.
- First response
- Common clinic questions
- Qualification & intake
- Booking
- Reminders
- Follow-up
- Complex requests
- Clinical questions
- Sensitive conversations
- Exceptions
- High-value decisions
Always available, and built around your clinic's rules, routing and handoff conditions.
Built around what you already use.
Aura 360 is configured around your existing patient journey. Where supported, existing calendars, phone numbers and systems can stay connected rather than being replaced simply for the sake of replacement.
Talk to the clinic front desk agent.
Experience Aura 360 from the patient's side. Ask about availability, request an appointment, or test a typical clinic enquiry and hear how the agent responds in real time.
Tap the microphone and speak naturally.
No script required. Try a real patient enquiry.
Try asking
This is a live demonstration of a clinic front desk AI agent built by Aura Assistant and powered by Aura 360. The demonstration is not a real medical clinic and does not provide medical advice.
What Aura 360 can orchestrate during a clinic enquiry.
Not every demo call completes every step — but this is the connected journey Aura 360 manages around each patient enquiry.
Call, message or web enquiry
Immediate, natural reply
Service & timing captured
Live calendar slots
Right provider, right time
Confirmed or routed to staff
Reminders until the visit
Like what you heard?
Launch the same experience for your clinic in 90 days — implemented for you.
90-Day Performance Money-Back Guarantee
Test your clinic at 10 PM.
Your clinic at 10 PM
- Who answers?
- How quickly?
- Is an appointment offered?
- What happens next?
Run the same test with Aura 360
See what happens when every patient enquiry reaches a response and a clear next step — night, weekend, or peak check-in hours.
See what slow response may be costing your clinic.
Use your own numbers to estimate the patient value that may be slipping away before the next action happens.
Enter your clinic numbers
Adjust every field. Your estimate updates instantly.
Calls, forms, messages and other new patient enquiries.
Use the value of a typical new patient.
The share that could become patients when handled well.
Estimate the share that goes cold before the next action.
Illustrative estimate based entirely on the values you enter. It does not represent guaranteed revenue, bookings or recovery.
Build it. Launch it. Improve it.
One managed launch program. No separate setup fee. Backed by our performance guarantee.
Map patient journey · Configure Aura 360 · Connect systems · Test
Go live with your team
Monitor, optimize & report monthly
3-month initial commitment · $2,991 total across first 90 days
No separate setup fee · Month-to-month from Day 91
90-Day Performance Money-Back Guarantee
If Aura 360 does not produce a measurable improvement in your patient pipeline within the first 90 days, we'll refund your first 90 days of service.
Everything you need to know.
Straight answers on booking, after-hours coverage, pricing and our written performance guarantee.
Keep every patient enquiry moving.
Implemented for you. Launched with you. Built around your actual patient journey and backed by our 90-Day Performance Guarantee.
Book your clinic demo
15-min review & 10 PM test on your practice